Appraisal Logistics reported that the ISO 9001:2015 certification the company earned in April has had a marked positive impact on the company’s growth.
The certification for Quality Management Systems Standards was awarded by LRQA, a Lloyd’s Register Company. The new ISO 9001:2015 Certification replaces the firm's original ISO 9001:2008 Certification, acquired in August, 2013.
“From the beginning, we have built this company on the ISO framework because it provides an objective measure of our ability to supply best-in-class appraisal compliance and management services through innovation, workmanship and continuous improvement,” Appraisal Logistics CEO Frank Danna said in the press release. “We have accomplished this through the formation and standardization of secure internal control procedures, thorough employee training programs and extensive third-party policy reviews. The direct result has been our company growth and satisfied client base.”
ISO 9001:2015 is the internationally recognized quality management system standard for organizations that seek to prove their ability to consistently provide products and services that meet the needs of their customers and applicable statutory and regulatory requirements with an objective to enhance customer satisfaction through process improvements and assurance of conformity.
It provides a thorough, third-party review of the company’s business practices, policies, procedures and operations. The end result of a successful audit is a signed certification by the auditing body. Currently, regulators require lenders to audit their third-party vendors biannually. ISO certification gives financial institutions a method for verifying third-party compliance.
“Our clients expect and deserve a highly reliable appraisal compliance and management solution,” Danna said. “This certification demonstrates that we have processes in place to minimize financial institution risk and help ensure that our services and processes will not only maintain these proven levels of excellence but also continue to improve over the long term.”